Disclaimer

Pivot Timepieces respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains what information may be collected when you visit our website, contact us, submit a request, conduct business with Pivot Timepieces, or otherwise interact with us, as well as how that information may be used and shared.

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Information We Collect

When you interact with Pivot Timepieces, you may voluntarily provide personal information such as:

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• Name

• Email address

• Phone number

• Preferred method of contact

• Billing or shipping information when applicable

• Information regarding a timepiece you are interested in purchasing, sourcing, selling, or trading

• Photographs or documentation submitted in connection with a timepiece

• Transaction-related information

• Messages, inquiries, and other communications

• Any other information you choose to provide

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Our website and the technology providers that support it may also automatically collect certain technical information, such as IP address, browser and device information, general location information, referring pages, website activity, and information collected through cookies or similar technologies.

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Payments & Transaction Information

Pivot Timepieces currently accepts payment directly from clients by wire transfer and Zelle.

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Pivot Timepieces does not currently accept or process credit-card payments through this website.

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Information associated with a payment or completed transaction may be maintained as reasonably necessary for transaction documentation, invoicing, accounting, tax, fraud prevention, legal compliance, customer service, and other legitimate business purposes.

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Pivot Timepieces may introduce additional payment methods in the future. If additional payment providers are used, information submitted directly to those providers may be governed by their respective privacy policies, terms, and security practices.

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WatchTrack

Pivot Timepieces uses WatchTrack as a third-party business management platform to assist with inventory management, sales records, transaction documentation, and invoicing.

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WatchTrack does not currently process customer payments on behalf of Pivot Timepieces.

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After a sale is finalized, relevant transaction information may be entered or maintained within WatchTrack, and invoices or other transaction documentation may be generated through the platform.

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Information maintained or processed by WatchTrack may also be subject to WatchTrack's own privacy practices and terms.

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How We Use Your Information

Pivot Timepieces may use personal information to:

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• Respond to inquiries and communicate with you

• Assist with requests to source a particular timepiece

• Review watches submitted for potential sale or trade

• Facilitate and document purchases and other transactions

• Maintain inventory, sales, and transaction records

• Generate or provide invoices and other transaction documentation

• Coordinate shipping, delivery, insurance, authentication, escrow, or related services when applicable

• Provide customer service and transaction updates

• Maintain appropriate accounting, tax, and business records

• Detect or help prevent fraudulent or unauthorized activity

• Improve our website, services, and customer experience

• Comply with applicable legal, tax, accounting, and regulatory obligations

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We use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.

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How We Share Information

Pivot Timepieces does not sell or rent your personal information.

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We may share information when reasonably necessary to provide services, facilitate or document a transaction, operate our business, or satisfy applicable requirements.

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This may include sharing information with:

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• WatchTrack and other business technology providers

• Banks or financial institutions involved in a transaction

• Shipping, delivery, and insurance providers

• Authentication or escrow providers when applicable

• Third-party marketplaces when a transaction involves those services

• Website hosting, analytics, communications, and technology providers

• Accounting, legal, or other professional advisers

• Government, regulatory, or law-enforcement authorities when required or permitted by law

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We may also disclose information when reasonably necessary to protect Pivot Timepieces, our clients, our property, or the rights and safety of others.

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Cookies & Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, measure performance, and improve the visitor experience.

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Some technologies may be provided by third-party services integrated with or used to operate the website.

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Where applicable, visitors may be provided with options to manage certain cookie preferences. You may also be able to control cookies through your browser settings.

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Disabling certain cookies may affect the functionality or performance of portions of the website.

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Third-Party Platforms & Links

The Pivot Timepieces website may contain links to or integrations with independently operated third-party websites, platforms, and services.

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These may include services used for inventory management, transaction documentation, authentication, escrow, shipping, social media, marketplaces, communications, or other business activities.

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When you leave the Pivot Timepieces website or interact directly with a third-party service, that provider's privacy policy and terms may govern its collection and use of your information.

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We encourage you to review the privacy practices of third-party services before providing information directly to them.

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Data Security

Pivot Timepieces takes reasonable administrative, technical, and operational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

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We also rely on established third-party providers for certain website and business functions.

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However, no method of electronic transmission, website operation, or electronic storage can be guaranteed to be completely secure. Accordingly, Pivot Timepieces cannot guarantee the absolute security of information transmitted or stored electronically.

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Data Retention

Pivot Timepieces may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, complete or document transactions, provide customer service, maintain business records, resolve disputes, prevent fraud, and satisfy legal, accounting, tax, or regulatory obligations.

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Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements and our business practices.

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Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have the right to request access to, correction of, or deletion of certain personal information maintained directly by Pivot Timepieces.

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Information maintained independently by WatchTrack or another third-party provider may be subject to that provider's own privacy procedures. Requests concerning information controlled independently by a third party may need to be submitted directly to that provider.

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Pivot Timepieces may retain certain information when necessary to satisfy legal, accounting, tax, fraud-prevention, transaction-recordkeeping, or other legitimate business requirements.

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Communications

When you provide your contact information to Pivot Timepieces, we may use it to respond to your inquiry, sourcing request, sale or trade inquiry, transaction, or other request.

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If Pivot Timepieces later offers promotional email or text-message communications, applicable consent and opt-out options will be provided as required.

Submitting an inquiry through this website does not, by itself, require you to receive unrelated promotional communications.

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Children's Privacy

The Pivot Timepieces website and services are intended for adults and are not directed toward children.

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Pivot Timepieces does not knowingly seek to collect personal information from children through this website. If we become aware that such information has been collected inappropriately, reasonable steps may be taken to delete it.

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Changes to This Privacy Policy

Pivot Timepieces may update this Privacy Policy periodically to reflect changes in our website, services, business practices, payment methods, third-party providers, or applicable requirements.

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Updates will be posted on this page, and the Last Updated date will be revised accordingly.